Handling of Personal InformationGeneral Incorporated Association Shiga Kogen Ski Lift Association

General Incorporated Association Shiga Kogen Ski Lift Association: SHIGAKOGEN MOUNTAIN RESORT (hereinafter referred to as "the Company") recognizes that appropriately handling information that can identify our customers (hereinafter referred to as "personal information") held by the Company is an important social responsibility of a company, in compliance with the Personal Information Protection Law and other related laws and regulations. Based on this understanding, we have established the following basic policy regarding personal information protection.

1. Compliance with Laws and Regulations

The Company will comply with the Personal Information Protection Law and other related laws, regulations, and guidelines.

2. Establishment of Personal Information Protection System

The Company will ensure that executives and employees recognize the importance of personal information protection and will establish a management system related to personal information protection. The Company will also establish management rules for the acquisition, use, and provision of personal information and will manage personal information appropriately.

3. Acquisition of Personal Information

When acquiring personal information, the Company will publicly announce or notify the purpose of use and acquire it through lawful and fair means within the scope necessary to achieve the purpose of use. Personal information acquired by the Company refers to personal information provided by customers to the Company, and personal information acquired by the Company or provided by third parties (including personal information contained in audio, images, videos, etc.).
Please note that when customers use our telephone inquiry service, we may record the conversation to confirm its content. Also, please be aware in advance that we use a caller ID system in case we need to contact you back.

4. Handling of Personal Information

（1）Use within the Scope of Purpose

The Company will not use personal information acquired in accordance with the provisions of item 3 above beyond the scope of the purpose of use without the customer's consent. The Company respects the rights of customers regarding personal information and will respond sincerely in accordance with the provisions of laws and regulations when customers request disclosure, correction, suspension of use, or deletion of personal information. Personal information acquired by the Company will be used for the following purposes:

1. ①To provide business guidance regarding products and services handled by the Company.
2. ②To conduct surveys for customers to improve product and service planning, development, quality, and customer satisfaction.
3. ③To perform necessary operations for responding to customer inquiries and providing prompt services.
4. ④For customer trend analysis, market research, advertising, promotion, and marketing:
1. To analyze for the purpose of improving products and services, developing new products and services, and enhancing customer satisfaction.
2. To provide information on products and services of the Company or partner companies, campaign announcements, delivery of email newsletters, and display personalized advertisements.
5. ⑤Other purposes of use publicly announced or notified at the time of acquiring personal information.

（2）Use of Google Analytics and Cookies


On our website, we use Google Analytics, provided by Google LLC, to analyze customer access status and provide a better website.

1. Use of Cookies： Google Analytics uses cookies to collect customer access information. A cookie is a small text file stored on the customer's computer and does not contain personally identifiable information.
2. Information Collection and Use： Information collected by Google Analytics is managed based on Google LLC's privacy policy. The Company uses this information only for website usage analysis, report creation, and service improvement.
3. Disabling Cookies： Customers can refuse or delete cookies by changing their browser settings. However, please note that if cookies are disabled, some functions of the website may not be available. If you wish to stop data collection by Google Analytics, please use the "Google Analytics Opt-out Add-on" provided by Google.

（3）Security Management Measures for Personal Information

The Company will appropriately implement organizational, physical, and technical security management measures to prevent unauthorized access to personal information, loss, destruction, alteration, leakage, and other incidents, and to ensure the secure management of personal information. When handling personal data in a foreign country, the Company will appropriately implement security management measures after understanding the personal information protection system of that country.

（4）Provision of Personal Information to Third Parties

The Company will not provide personal information acquired in accordance with the provisions of item 3 above to third parties without the customer's consent, except in cases falling under any of the following or as permitted by the Personal Information Protection Law and other related laws and regulations:

1. ①When disclosing or providing statistical data or other information in a state where the individual cannot be identified.
2. ②When it is necessary for the protection of a person's life, body, or property, and it is difficult to obtain the customer's consent.
3. ③When it is necessary to cooperate with national or local public entities in carrying out public affairs, and obtaining the customer's consent may impede the execution of such affairs.

（5）Management of Subcontractors Handling Personal Information

The Company may provide personal information acquired in accordance with the provisions of item 3 above to subcontractors within the necessary scope to achieve the publicly announced or notified purpose of use. In such cases, the Company will require the subcontractor to handle the provided personal information appropriately and will manage it appropriately.

5. Disclosure, Correction, Addition, Deletion, Suspension of Use, and Erasure of Personal Information

Regarding the personal information of customers held by the Company, if a customer wishes to confirm or correct their personal information, the Company will respond appropriately in accordance with the spirit of the Personal Information Protection Law. Please note that we may ask for identity verification during various procedures.

6. Continuous Improvement

The Company will continuously strive for improvement to ensure that personal information is handled appropriately. We will also reflect improved content in this basic policy from time to time.

7. Measures in Case of Incident

In the event of a personal information leakage incident, the Company will investigate the facts and causes, implement measures to prevent secondary damage and recurrence, and respond appropriately.

8. Disclaimer

Our website includes links to external websites, but the Company is not responsible for the content regarding personal information protection on external websites.

Contact Information for Personal Information Inquiries

General Incorporated Association Shiga Kogen Ski Lift Association Secretariat, Phone: 0269-34-2588